One of the most vital factors for optimised airport performance, the reliability of functioning, and the profitability of airlines is turnaround time.

TAT influences slot availability, passenger punctuality and cost per movement. However, even today, several operations have to be manually coordinated via incomprehensive communications and poor real-time visibility.

Unified Turnaround Management (Turnwise) at WAISL is aimed at filling this gap and it can be described as a system that provides an integrated and data-driven, fully responsible turnaround ecosystem. Instead of considering turnaround processes as a discrete activity, Turnwise aligns all the stakeholders, events and assets at stake to facilitate predictable, quick and disruptive-free operations.

The Operational Problem

1. Disjointed Communication among Stakeholders
The airlines, ground handlers, fueling teams, catering, cabin cleaning, baggage loading, and GSE operators tend to deal through different channels. In the absence of a common platform, there are operational blind spots so one delayed activity moves into a complete delay chain.

2. Low Real-Time Visibility
The operators do not always have real time across to the progress of tasks, preparation of crew, location of equipment or SOP schedules deviations. This complicates the possibility of intervening proactively in case delays arise.

3. Accountability Problems and Manual Task Logging
Paper work or semi-digital processes pose loopholes in accountability. Lack of timestamps, manual mistakes, and ambiguous ownership of tasks do not allow airports to study root causes and optimise future cycles.

4. Very heavy reliance on Stand-Level Co-ordination
The congestion at ramps is high when schedules are at their peak, and GSE allocation is more complicated. In the absence of real-time orchestration, assets are moved improperly or go unused, which in turn impact turnaround.

What Turnwise Delivers: An Integrated, Strategy-based Turnaround Ecosystem

• End-to-End Turnaround Visibility: Turnwise optimizes all the turnaround operations into a real-time operational dashboard. All events such as aircraft arrival, pushback among others are time stamped, observed and compared with SOPs. Stand level situational awareness and airport wide situational awareness are achieved in the operators.
• Digital Processes in Closed-Loop Authentication: All stakeholders are allocated digitally activated tasks, which have specific ownership, SLAs, and step-by-step requirements. Digital check-ins are used to check in on completed tasks, and this proves accurate and removes ambiguity. This achieves increased accountability and discipline in operations.
• Automated Escalations and Predictive Delay Alerts: Turnwise constantly tracks the progress of the tasks and defines possible deviations at the initial stage. Once an activity nears a delay threshold, the system sends automated notifications or escalation paths – enabling decision-makers to step in ahead of the disruptions spreading.
• Resource Orchestration and GSE: It is connected to GSE trackers and resource-management modules to optimize the equipment allocation. Turnwise helps by increasing efficiency and by making sure that the correct assets are delivered at the right time and place.
• Data-driven Insights and Performance Benchmarking: Turnwise offers turnaround information at the airlines, handlers, stands, time windows and seasons. The operators are able to examine patterns and locate bottlenecks and align specific operational enhancements, which aid in the long-term efficiency improvements.

The Operational Impact

Airports using Turnwise are likely to see:

• Great decrease in average turnaround variation.
• Increased on-time departure.
• Greater efficiency of GSE and less idle time on assets.
• Correction in terms of accountability on all turnaround teams.
• More efficient scheduling of high-density schedules and peak seasons.

Turnwise enables airports to stabilise even when they are in high congestion by switching to reactive operational management and providing data-driven coordination in the airports.

In contrast to autonomous turnaround tools, Turnwise is constructed as a component of the integrated digital airport architecture of WAISL. This system is reliable, fast and visible to operate high-growth, high-density operations as airports continue to scale.

Schedule your Demo today with WAISL.